“Switch your ears on, Claudia!”, my old boss would yell after a careless mistake in the cattle yards. My early work experience in agriculture was brilliant but tough. I had some hard bosses – old school in their approach to people management. Their attitude was “if you kick a dog hard enough, it will move”.
Consequently, my team followed these bosses out of fear, not out of care, trust, and commitment. I vividly remember, at 18, being yelled at in front of my team of five. It was a harsh dressing-down; something I had previously brushed over. But not that day.
After the dust…